BitGo’s Self-Managed Custody solution allows clients the ability to ensure both their keys and back-up keys are generated, stored, and managed in-country. BitGo provides an onsite engineering team to assist with set-up and testing and BitGo recommends clients have access to secure facilities for in-house cold storage.

BitGo cold wallets represent the most secure method of storing digital assets. Private keys are generated offline and are never exposed to an online network, reducing risk. Cold wallets are also secured using BitGo’s pioneering multi-signature technology, eliminating single-point-of-failure risks that accompany single-key systems. Security is further enhanced by stringent procedures around the signing process used to initiate all transactions, as well as the generation and storage of private keys.

Design a process that allows for secure and seamless movement of assets between cold, warm, and hot wallets. Set policies to require multiple approvals when moving assets out of cold storage, and reduce risk by whitelisting wallet addresses for sending, setting spending limits per approver, and introducing limits on token velocity. Wallets can also be configured to limit access on a need-to-know basis by defining organizational roles.

BitGo is committed to supporting our clients around the world with dedicated account managers, 24/7 escalation support via phone, and 24/5 global customer support. Our onsite BitGo engineering team assists with initial set-up and end-to-end testing, and BitGo provides tailored guidelines, recommendations, and best practices at every step of the process. Comprehensive user guides and on-going technical support ensure client success.